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Showing articles from write off tag

Payment Action buttons

What are the payment action buttons and how do they work? Each payment in the Payments tab has its own action buttons depending on the status. Payments marked as Declined Declined payments will not have an Action icon (3 dots). See article : Declined payments for more information. Payments marked…

Write offs (Payments in bond)

Write Off This option will write off the customers payment/NSF fee. After clicking the write off button a pop up will appear asking for a write off reason. The reasons available are: * Goodwill * Cannot contact the client (cannot collect) The option will only appear against payments showing as NOT paid.  Whe…

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