My Mutual FAQs
My Mutual is only available to certain brokerages, and in some provinces. (SK Home only) There are some differences in the processes that occur in the platform and the workflows that you may follow, so here is a summary here What coverage is provided/available? Coverage Coverage Details/Limits Compreh…
Registered Letter Process
A policy can be cancelled by registered letter for the following reasons: * Nonpayment * Underwriting reasons * Claims frequency * Other Important Notes - before sending a registered letter When a policy is sent on a registered letter for cancellation and the client is subsequently reinstated, our system …
Reinstatement process
Reinstatement process Once a registered letter has been sent to a customer, there may be some scenarios that require you to reinstate the policy. Here is an example: * There is a policy pending registered letter cancellation as the customer has not made a payment. * The policy is indicated by the yellow fo…
