Referral payments will be generated on the 1st of each month and released to partners around the 5th. Similar to bond payments, referral payments take 3-5 business days to clear. Important internal info: DO NOT change a pending payment to unpaid, as it will lead to the failure of all payments that evening.

If the banking information for a partner is incorrect, the payment will be unsuccessful. To rectify this issue, the broker should update the partner's banking information, and we (Nude) internally create a new batch ID that needs to be generated for the payment to be reprocessed. The system won't process something with the same ID. The reprocessing can be scheduled for a date of choice. 

Example of a failed payment due to marking as unpaid: