If you are remarketing a renewal and you prefer that the status of the transaction shows as renewal vs new, we walk you through the steps to effectively complete that in the BOND platform. Whether you're a seasoned user or new to the system, this comprehensive tutorial will help you navigate the process with ease.

Step 1: Access the Customer Profile

1. Log in to your BOND account and navigate to the customer profile for whom you need to rewrite the renewal policy.

2. Once you're in the customer's profile, locate and click on the "Policy details" tab.

Step 2: Initiate the Rewriting Process

1. Just above the "Policy details" tab, you'll notice a prominent "+Add New" button. Click on this button to initiate the policy rewriting process.

Step 3: Navigate through the Details

1. In the following screens, proceed by entering the necessary details just as you would for a new quote. Fill in all the required information accurately.

2. Continue navigating through the screens until you reach the "Check out and Pay" page. This is where you'll finalize the remarketing process.

Step 4: Select the Replaces Policy Option

1. On the "Check out and Pay" page, you'll see a drop-down box positioned below the "Defer Payment" option. This drop-down is labeled "Replaces Policy."

2. Click on the drop-down box to reveal the policies available for that customer. Choose the specific policy that you intend to remarket.

Step 5: Choose Payment Method and Complete Application

1. After selecting the policy to remarket, choose the preferred payment method for the new policy.

2. Complete the application and payment plan details as required. This step is like creating a new quote.

Step 6: Sign and Bind the Policy

1. Once you've entered all the necessary information and selected the payment method, review the details for accuracy.

2. When you're satisfied with the information provided, proceed to sign and bind the policy. This finalizes the remarketing process for the policy.

Step 7: Cancel the Remarketed Policy **IMPORTANT**

1. With the newly rewritten policy successfully signed and bound, it's important to cancel the original policy that was remarketed. The system will not automatically cancel the old policy. 

(Update) Step 8: Remarket Activity 

An activity will be created regarding a "rewrite/remarket" and "cancellation" required. This activity will not automatically close, it will need to be manually closed.

The transaction for the new policy will be marked as renewal status vs new policy.

Congratulations! You've successfully remarketed a renewal policy using the platform. By following these steps, you've efficiently updated the policy details and ensured that your customer's needs are met.